hutchgo e-Coupon/e-Voucher Terms and Conditions

  1. The hutchgo e-Coupon/e-Voucher is only applicable for purchase at hutchgo website (, hutchgo mall website ( and hutchgo mobile application only.

  2. Each hutchgo e-Coupon/e-Voucher has a designated promotion period, for details, please refer to the terms and conditions of related promotion.

  3. The hutchgo e-Coupon/e-Voucher is not applicable for any applicable taxes, cost of levy, fuel surcharges, travel insurance, hutchgo administrative fee and delivery fee.

  4. The hutchgo e-Coupon/e-Voucher is for one-time redemption. The total value of an eCoupon will be deducted in full when used. Any unused balance will be forfeited.

  5. Only one hutchgo e-Coupon/e-Voucher can be used for each transaction, and cannot be used in conjunction with other promotional offers or discounts and cannot be redeemed for cash or cash equivalent neither.

  6. The hutchgo e-Coupon/e-Voucher needs to be keyed in at time of payment whereas no e-Coupon/e-Voucher can be used once reservation is confirmed. For enquiries, please email to

  7. The hutchgo e-Coupon/e-Voucher cannot be used for air ticket price paid directly to the airline supplier, hotel booking settled at the hotel front desk and on request hotel reservation or on request package reservation.

  8. Any unused services, refund is not applicable and not valid for exchange of other services. Any expired or invalid eCoupons will not be re-issued.

  9. Hutchison Travel Limited reserves the right to amend the terms and conditions of eCoupon use without prior notice, and of final decision on all matters of dispute.